Shipping Policy
At RetaiLync, we are committed to delivering your orders efficiently and reliably. Our Shipping Policy outlines the terms and conditions for the shipment of products purchased through our Distribution Management System.
1. Order Processing
- Order Confirmation: Once your order is placed, you will receive an email confirmation with the order details.
- Processing Time: Orders are processed within 1-2 business days. Orders placed after 3 PM on Friday or during weekends/holidays will be processed on the next business day.
- Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with tracking information.
2. Shipping Methods and Delivery Times
We offer various shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Delivery by the next business day.
Delivery times may vary based on your location and the availability of products.
3. Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order, the selected shipping method, and the delivery destination. Shipping costs will be displayed at checkout before you complete your purchase.
4. International Shipping
RetaiLync offers international shipping to select countries. International shipping rates and delivery times vary by destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
5. Order Tracking
You can track your order using the tracking number provided in the shipping confirmation email. Visit the carrier’s website and enter the tracking number to get real-time updates on your shipment status.
6. Shipping Restrictions
Some products may be subject to shipping restrictions due to size, weight, or regulatory requirements. If any restrictions apply to your order, you will be notified during the checkout process.
7. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact our Customer Service team immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as appropriate.
8. Changes to Shipping Policy
RetaiLync reserves the right to update or change this Shipping Policy at any time. Any changes will be posted on this page, and the revised date will be updated accordingly.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact our Customer Service team . We are here to assist you and ensure your satisfaction with our services.
Thank you for choosing RetaiLync for your distribution management needs!